Reviews & Testimonials

See what our customers are saying about us.

Customer Reviews and Testimonias

Customer Reviews


Customer satisfaction is at the heart of what we do. Building customer relationships and understanding our customers needs requires individual attention and gaining customer loyalty is our ultimate goal. 

Review Stars

I am so impressed with the service I received from The Boiler Shoppe. The technicians were super professional and treated my home with care. Thanks again for everything!

- Stacey Dewars

Review Stars

Very happy with The Boiler Shoppe. I needed a new furnace over the winter and am on a fixed income. Was worried that it would be too expensive, Ricardo and his team worked with me to find a solution I could afford. I can't thank them enough.

- Mae Hunter 

Review Stars

After a scary middle of the night evacuation due to a carbon monoxide leak in our home we were lucky enough to stumble on the positive reviews about the Boiler Shoppe! I called them first thing on the holiday Monday and Ricardo promptly returned my call. Over the phone he was able to provide expert diagnosis and assess a bigger issue going on with our triangle tube furnace...it turns out that a faulty heat exchange had almost caused a deadly fire in our system. Throughout everything Ricardo accepted countless calls to troubleshoot with us. In the end, he offered us an exceptional new Viessman boiler at an extremely competitive price. Not only was he responsive and thorough but he also offered a calm ear during a very stressful ordeal. Thanks to the Boiler Shoppe! 

- Sarah Martin

Review Stars

Highly recommended. Expert service and attention to detail at a good price. After speaking about a residential boiler installation with two other salesmen from two of the largest HVAC outfits in Toronto, who both gave inaccurate information, speaking to Ricardo, who has an engineering background and is the owner of the company, was a breath of fresh air. Ricardo's installation crew was polite, professional, hard working and answered all of my questions. I'm quite happy with my new Viessmann boiler installation a couple of weeks ago. 

- Dan Yiko

Review Stars

I purchased a Goodman central AC unit from The Boiler Shoppe. Got really lucky I picked this company as I pretty much was just calling around asking about prices. The owner helped me pick the most efficient unit within my budget. Everyone involved was great to deal with. It was a big purchase for me and they understood. Nice people. 

- Shawn Church

Review Stars

A friend of a friend recommended this company to me and I'm glad they did! My ancient central AC unit bit the dust at the tail end of last summer. I did not want to go into this summer dying of heat every night so I finally called The Boiler Shoppe. I'm actually looking forward to 30+ degree weather to really test this baby out! The whole team was patient with me while I went back and forth trying to decide what unit to go with. Just a super pleasant experience from start to finish. 

- Colleen Howser

Satisfaction Guarantee

Satisfaction Guarantee

When you call The Boiler Shoppe, you'll always speak to a courteous team member who will put you in touch with a licensed, professional and knowledgeable technician. Our experienced technicians regularly attend industry seminars and factory training classes to keep up with changing technology and industry advances.