Reviews & Testimonials

See what our customers are saying about us.

Customer Reviews and Testimonias

Customer Reviews


Customer satisfaction is at the heart of what we do. Building customer relationships and understanding our customers needs requires individual attention and gaining customer loyalty is our ultimate goal. 

Review Stars

Honest company and great service. Very respectful. Just had Riccardo come and take a look at my system. He was fast, honest and efficient. I can't say how good this company is, if I could give more stars I would.

- John Hazineh

Review Stars

I am so impressed with the service I received from The Boiler Shoppe. The technicians were super professional and treated my home with care. Thanks again for everything!

- Stacey Dewars

Review Stars

Very happy with The Boiler Shoppe. I needed a new furnace over the winter and am on a fixed income. Was worried that it would be too expensive, Ricardo and his team worked with me to find a solution I could afford. I can't thank them enough.

- Mae Hunter 

Review Stars

After a scary middle of the night evacuation due to a carbon monoxide leak in our home we were lucky enough to stumble on the positive reviews about the Boiler Shoppe! I called them first thing on the holiday Monday and Ricardo promptly returned my call. Over the phone he was able to provide expert diagnosis and assess a bigger issue going on with our triangle tube furnace...it turns out that a faulty heat exchange had almost caused a deadly fire in our system. Throughout everything Ricardo accepted countless calls to troubleshoot with us. In the end, he offered us an exceptional new Viessman boiler at an extremely competitive price. Not only was he responsive and thorough but he also offered a calm ear during a very stressful ordeal. Thanks to the Boiler Shoppe! 

- Sarah Martin

Review Stars

We needed our furnace and water heater replaced in the fall of 2020. After researching the products and vendors we selected The Boiler Shoppe. We found the salespeople to be courteous and responsive to our questions. Their proposal was very competitive and the installation date allowed for an install prior to the cold weather. The installation team were excellent. They arrive at the agreed-upon time, covered all floor and rugs and complete the work in the estimated timeframe. They reviewed the installed equipment and its functions with my wife and me before they left. They were also courteous, responsive to our questions and their work was very professional. If I require additional HVAC equipment I will deal with The Boiler Shoppe again.

- Ken McAulay

Review Stars

Great customer service, and the installation of my new Boiler was quickly and tidily. 

- Brandon Show

Review Stars

I purchased a Goodman central AC unit from The Boiler Shoppe. Got really lucky I picked this company as I pretty much was just calling around asking about prices. The owner helped me pick the most efficient unit within my budget. Everyone involved was great to deal with. It was a big purchase for me and they understood. Nice people. 

- Shawn Church

Review Stars

A friend of a friend recommended this company to me and I'm glad they did! My ancient central AC unit bit the dust at the tail end of last summer. I did not want to go into this summer dying of heat every night so I finally called The Boiler Shoppe. I'm actually looking forward to 30+ degree weather to really test this baby out! The whole team was patient with me while I went back and forth trying to decide what unit to go with. Just a super pleasant experience from start to finish. 

- Colleen Howser

Review Stars

Good service and fair prices. I highly recommend this company. 

- Emre Dogan

Review Stars

Despite a rather youthful 10 years of service my water tank burst and my undersized boiler had literally worked itself to a premature death. Of course it is winter already. Of course all of the heat in my house depends on the boiler. Of course thanks to Covid everything is more complicated and lots of things are unavailable. And yet Ricardo and his team moved quickly and figured out how to keep my water on, dropped off heaters for comfort and sent total pros on the third day after my first distress call to fix my house infrastructure, install a new boiler and water tank and I was toasty warm again by the evening. What else can I say? They delivered what they promised; they were kind and quick about it; I recommend them.

- TC James

Satisfaction Guarantee

Satisfaction Guarantee

When you call The Boiler Shoppe, you'll always speak to a courteous team member who will put you in touch with a licensed, professional and knowledgeable technician. Our experienced technicians regularly attend industry seminars and factory training classes to keep up with changing technology and industry advances.